Arnold Donald, the president and CEO of Carnival Corp., the largest cruise line in the world, is leading the way for the next generation of black CEOs. The 59-year-old at the helm of Carnival has a huge challenge ahead as detailed in the cover story of `the May 2014 issue of Black Enterprise magazine.
Donald is stepping in just as Carnival is recovering from a series of mishaps including the 2012 sinking of the Costa Concordia that killed 32, and the 2013 engine fire aboard the Carnival Triumph, which was then adrift at sea in deteriorating conditions for four days as documented by passengers via social media.
Although 10 million passengers a year enjoy cruising, according to reports, fully half choose to travel on one of the ten cruise lines under the Carnival Corp. umbrella. Though the public sees it as one line, the cruises range from the well-known Carnival Cruise Line ships to the smaller, luxury Seabourn cruise line. Despite its missteps, Carnival is a dominant player in the cruise business, generating fully half of it’s $37.1 billion dollars in sales.
Since Donald’s ascension to the top job, Carnival has spent $700 million in safety improvements and added attractions like a concert series with top draws like Jennifer Hudson and spent another $2.5 million on an ad campaign with the theme “Moments that Matter.”