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Starting today, residents of Delaware County are able to to text 911 for help if they are not able to place the call. It’s being called the “Text to 9-1-1 Service.” This enables dispatchers to respond and continue communication with the sender via text message. They anticipate that this service will be able to save lives when the sender is an emergency situation where they need to remain quiet or speaking is not possible.


Close-up of cell phone call button

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Board president Gary Merrell says, “This additional 9-1-1 service will mean a lot to our hearing-impaired residents and those visiting our county who may be hearing impaired as well. It is important to Delaware County to protect all of our residents and visitors.”

The service has been certified by all major wireless carriers including Verizon Wireless, AT&T, T-Mobile and Sprint.